Shipping & Delivery
5.4 Shipping & Delivery
We aim to deliver your order as quickly and accurately as possible. Below you will find all information regarding our shipping and delivery policy.
1. Processing Time (Dispatch)
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive a tracking code via email.
2. Delivery Time
After processing, the average shipping time is 1 to 7 business days, depending on your location. Please note that delivery may be delayed during peak periods, public holidays, or due to customs procedures.
3. Shipping Method & Origin
To reduce waste and minimise CO₂ emissions, we ship directly from our supplier in China. Depending on the destination country, customs fees may apply. Our shipping partners are: [Shipping Services].
4. Shipping Costs
Shipping costs are displayed at checkout and depend on the weight, destination, and selected shipping method.
5. Tracking — Customer Responsibility
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The customer is responsible for monitoring the tracking code via our website and the link provided by email.
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The customer must check whether the parcel will be delivered to their home or redirected to a pickup point, and collect it if required.
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If delivery takes longer than expected or something seems wrong, please email us first at info@aussieclassic.com instead of opening a chargeback or refund request.
6. Responsibility During Shipping
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If the tracking information shows that the parcel has been delivered, responsibility lies with the customer.
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Please check your address details carefully; any errors must be reported within 24 hours of placing the order via info@aussieclassic.com.