Privacy Policy

5.1 Privacy Policy

This privacy policy applies to all services provided by Aussieclassic, reachable via info@aussieclassic.com and located at [Business Address]. We respect the privacy of our customers and handle the personal information you provide to us confidentially and in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information that you provide when placing an order, creating an account, or contacting our customer service team, including:

  • Full name

  • Shipping and billing details

  • Email address

  • Phone number

  • Payment information (processed by our payment providers, not stored on our servers)

  • IP address and device/browser details

  • Order and transaction history

  • Data about your activity and behaviour on our website (via cookies)

2. Purposes of Processing

Your information is used for:

  • Processing, shipping, and invoicing your orders

  • Providing customer service and support

  • Sending order updates, tracking details, and relevant notifications

  • Improving our services, website, and product range

  • Preventing and detecting fraud or misuse

  • Sending marketing communications, only when you have given consent

3. Legal Grounds

We process your information based on:

  • Performance of a contract (your order)

  • Your consent (e.g., marketing)

  • Legal obligations (e.g., tax requirements)

  • Our legitimate interests (e.g., fraud prevention and service improvement)

4. Sharing Information with Third Parties

Your information is only shared with third parties when necessary for our services, including:

  • Payment providers: [Payment Providers]

  • Shipping and delivery partners: [Shipping Services]

  • Our supplier(s) for processing and shipping your order

  • Analytics and marketing service providers (where applicable and in line with your cookie preferences)

Where required, we have data processing agreements in place. We never sell your information to third parties. Because some orders are shipped directly from a supplier outside the EEA (e.g., China), data may be transferred outside the EEA; appropriate safeguards are applied.

5. Retention Period

We do not store your information longer than necessary for the purposes for which it was collected, or as required by law (e.g., a 7‑year tax record obligation).

6. Cookies

Our website uses cookies to improve functionality, analyse visitor behaviour, and support marketing. See our separate Cookie Policy for more details. You can adjust your preferences at any time via the cookie banner or your browser settings.

7. Security

We take appropriate technical and organisational measures to protect your information from loss, misuse, and unauthorised access. All payments are processed through a secure SSL connection.

8. Your Rights

You have the right to access, correct, delete, or restrict your personal information. You may also object to processing, withdraw consent, or request data portability. To exercise these rights, contact us at [Store Email Address]. You also have the right to lodge a complaint with your local supervisory authority.

9. Contact

Aussieclassic — [Business Address] — info@aussieclassic.com